Maintaining and servicing the estate of an international off-price retailer while supporting their continual growth throughout Europe, by means of a strong ongoing partnership.
Amberstone has developed a strong partnership over the years with an off-price apparel chain of 550 stores across Europe. The merchandising, access, CCTV and EAS solutions implemented and maintained by Amberstone have helped them to drive down shrink whilst retaining a non-compromised customer experience. Throughout this partnership, Amberstone have proven to be a truly European-wide security supplier.
Amberstone delivers a full service cycle from installation through to product end. Partnering with various client departments, including loss prevention, health and safety, logistic managers and other key stakeholders, Amberstone design the most effective security solutions required. It is essential that the service and maintenance personnel are conversant with every product in order to maintain these systems, which is something Amberstone technicians have been undertaking for years and have passed through the business to European colleagues.
Amberstone has invested heavily in training and investment to provide their client with a core team of IT Network and CCTV technicians to both install their required solutions but also to service and maintain the them for many years after installation. The delivered solutions have had a measurable return on investment, delivering payback on the capital expenditure within months of their installation.