• Location: Livingston, West Lothian
  • Job Function: GuardingTechnology
  • Job Type: Full-Time

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Amberstone Security is a dynamic and forward-thinking company who prides itself on the quality of its staff and the service they provide. We are in a significant period of growth and we our building our support functions to provide the best possible support to our employees and managers.

We have an opportunity in our Livingston Office for a Administrator with extensive opportunity to develop your knowledge in Employee Relations

Main Objectives:

  • To provide day to day administration support to the regional field teams and project managers to ensure efficient and accurate admin duties
  • Ensure that the operation runs seamlessly in line with the field team expectations
  • To provide one point of contact for all administration duties for dedicated account admin
  • For our customers to receive the same first-class service levels and communication skills throughout the department with multi skilled administrators using all reporting systems
  • Develop long term relationships with internal and external teams
  • Connecting with key business executives to ensure they are up todate with current affairs when required
  • Cross functional team working with all departments in the business
  • Understand our client’s operations and support specifically to client’s needs as and when from an administrative view

Main duties:

  • Reviewing insight reports and actioning weak links
  • Reviewing all complaints and responded once investigated by field team
  • Ordering of uniform and tracking over orders and managing budget
  • Audit compliance support by supporting with assignment instruction build and risk assessment build
  • Completion of employee ID badges
  • Review tablet usage operationally to ensure that our employees in the field are operating effectively
  • Employee welfare compliance and review to ensure that the field team are complying with operational targets
  • Be able to engage on conference calls and potentially note-take if required and follow through with actions

Some of these duties may vary dependant on business needs.

Experience and knowledge desired, not compulsory:

  • PC literate, word, excel, capable of working on in house systems
  • Experience of working in the security industry would be of benefit, but is not essential
  • Experience in projects administration desirable
  • Experience in delivering client focused solutions based on customer needs
  • Proven ability to manage multiple projects new contract wins
  • Ability to prioritize
  • Excellent time management essential
  • Keen attention to detail and adherence to deadlines
  • Previous experience of working in a busy office environment would be of benefit – working to strict deadlines, providing excellent customer service both internal and external is critical
  • Candidates should be able to demonstrate good administration/organisational skills along with the skills to adhere to procedures with the flexibility to accommodate unforeseen adhoc last minute requests or works
  • Full training will be given where required


  • We are looking for a hard working committed individual, who can work in a team environment willing to learn and progress, be part of a winning and successful team, with drive, motivation, commitment and the ability to work under pressure.
  • Motivated in what they do
  • High Communication Skills/Communicate Clearly with accuracy and knowledge of accounts
  • Ability to make a difference
  • Great People Person and team player

Date Posted: 30 Jun 2022

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