Job Title : Service Call Handler
Goals and Objectives
The Service desk call handler will be responsible for logging all faults from customers via emails, telephone and online portals. The objective of the call handler role is to provide first line support to internal and external customers.
Key Duties / Responsibilities – Other duties may be assigned.
Please note duties may vary and change throughout the role to accommodate new customers, and changes within the business but will all be within the capabilities of an administration function.
Personal Qualities and Behaviours:
We are looking for a hard working committed individual, who can work in a team environment willing to learn and progress, be part of a winning and successful team, with drive, motivation, commitment and the ability to work under pressure.
Mission, Core Values & Competencies embraces the company’s core values & principles in order to achieve the overall mission of the organisation. Takes personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the criteria laid out in the organisation’s competency framework.
Applicants must be able to provide a full 5 year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
Due to the large number of applicants that we receive if you have not been contacted within 7 days of your application please assume that you have been unsuccessful.
Date Posted: 18 Aug 2022
To apply for this role please fill in the form below